Instant Access Savings Account - Frequently asked questions

Q. How long does it take to open an account?

We do our best to keep this process as speedy and straightforward as we can. By supplying us with everything we need at the same time as you make your application, you will be helping us to keep the process to a minimum. The What we need you to provide  document gives you a step-by-step outline of the information we need and the format in which it has to be supplied.

Q. I'm an existing customer. Do I need to fill in an application form?

If you're an existing customer, you may be able to open your new account even faster by making your application by phone. There's no extra paperwork - just one call. Phone +44 (0) 1534 825 064.

Q. What is the minimum opening balance?

The minimum opening balance for an Instant Access Savings Account is £5,000.

Q. How much can I deposit in an Instant Access Savings Account?

There are no restrictions. You can deposit any amount, whenever it suits you.

Q. How much access do I have to my money?

You have unlimited withdrawals. There are no restrictions.

Q. I need to know my account balance. What can I do?

You have internet and 24 hour telephone banking, so you can bank whenever it suits you.

Q. When is my interest paid?

When you open the account, you can choose to have your interest added to your account annually on the last bank working day in February or added to your account on the last bank working day of each month, at a slightly lower interest rate.

Q. Who can I speak to if I need extra information?

If you need further information, call us on +44 (0) 1534 825050 or request a  callback.

Account held with Bank of Scotland plc at its Jersey or Isle of Man branch.

Personal customers only. 

In order to comply with Australian financial services regulations, we are no longer able to accept applications for this account from Australian residents.