Telephone Banking- Service when you need it
Use our telephone banking service to:
- Find out the balance of your offshore account
- Transfer money from your offshore account to other banks and financial institutions in the UK and worldwide, subject to account terms.
- Move money between certain Bank of Scotland International accounts, subject to account terms.
- Telephone bill pay: set up, change or cancel standing orders on your current account
- Cancel direct debits on your current account
- Order statements from your offshore account
For customers with a Flexible Plus Current Account we offer a 24 hour telephone service.
If you are an existing customer and would like to use 24-hour telephone banking, please call our 24 helpline on +44 (0) 845 711 1111.
For all our account we offer a business day (UK time) telephone banking services. This service is staffed by our dedicated offshore team, we are expats too and understand what you need from your offshore bank.
To apply for this telephone banking service just complete the appropriate section of your account application form. It will be ready to use once your offshore account is open.
Do you already have an offshore account with us? Just fill out the telephone banking mandate and return it to us at:
Bank of Scotland International
PO Box 19, Evergreen House
43 Circular Road
Douglas
Isle of Man IM99 1AT
British Isles
Once we receive the completed mandate from you, we will set this service up, and let you know when it's ready to use.
Personal service from your dedicated offshore team
Have a question about your offshore account? Our dedicated offshore telephone banking service is standing by:
9am - 5pm Monday to Friday (UK time)
call us on +44 (0) 1534 848 500
or email us at ipb@bankofscotlandint.com